Billing & Payment Policy
Effective Date: 1st Aug, 2024
At White Buraq LLC, we strive to provide a secure, transparent, and convenient payment experience for all customers. By placing an order on WhiteBuraq.com, you agree to the terms outlined in this Billing & Payment Policy.
1. Accepted Payment Methods
We accept the following payment methods for all purchases:
- Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Apple Pay & Google Pay (where available)
- Bank Transfers (for bulk/custom orders – contact support for details)
- Cash on Delivery (COD) (available in select locations)
2. Payment Processing & Security
- All transactions are 100% secure and processed through trusted third-party payment gateways.
- Our website is SSL-encrypted, ensuring that all personal and payment details are securely transmitted.
- We do not store credit card or payment details—they are handled by certified payment processors.
- We use Google reCAPTCHA and fraud prevention systems to protect against unauthorized transactions.
3. Order Confirmation & Billing
- Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase.
- If your payment fails or is declined, your order will not be processed. You may try another payment method or contact your bank.
- White Buraq LLC reserves the right to cancel any order suspected of fraudulent activity or payment issues.
4. Pricing & Taxes
- All product prices are listed in USD ($).
- Taxes & Duties:
- Orders shipped within the United States may be subject to applicable state taxes.
- International orders may be subject to customs duties, VAT, or import taxes, which are the buyer’s responsibility.
- We are not responsible for additional charges imposed by banks or payment processors (such as foreign transaction fees).
5. Refunds & Chargebacks
- Refunds are only applicable under our Return & Exchange Policy.
- If a chargeback or payment dispute is initiated, we reserve the right to:
- Provide proof of transaction and delivery to resolve the dispute.
- Temporarily suspend your account and future orders until the dispute is settled.
6. Installment & Financing Options
At this time, we do not offer financing or installment payment options. However, PayPal and some credit card providers may offer installment plans based on their policies.
7. Modifications to Payment Policy
We reserve the right to update this Billing & Payment Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
8. Contact Us
For payment-related inquiries, please contact us:
White Buraq LLC
2420 Highbrooke Trail, Duluth, GA 30097, United States
By making a purchase on our website, you agree to the terms of this Billing & Payment Policy.