Privacy Policy

 

Effective Date: 1st August, 2024

 
At White Buraq LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with industry standards and legal regulations. By using our website, WhiteBuraq.com, you consent to the practices described in this policy.
 

1. Company Information

 
White Buraq LLC is a legally registered company in Georgia, United States. We hold all rights to operate our business, including the sale, marketing, and distribution of our products worldwide.
 

2. Information We Collect

 
We collect different types of information to improve our services and enhance your shopping experience:
 

a) Personal Information

 
When you make a purchase or create an account, we may collect:
  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment gateways)
 

b) Non-Personal Information

 
We also collect technical and browsing data through cookies and analytics tools:
  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Shopping behavior

3. How We Use Your Information

 
We use the collected information for the following purposes:
  • Order Processing: To process transactions, manage deliveries, and handle returns or exchanges.
  • Customer Support: To respond to inquiries and resolve issues.
  • Marketing & Promotions: To send special offers, discounts, and newsletters (you can opt out at any time).
  • Website Improvement: To analyze website traffic and enhance user experience.
  • Fraud Prevention & Security: To protect against fraudulent transactions and unauthorized access.
 
We do not sell, trade, or rent your personal data to third parties.
 

4. Payment Security

  • SSL Encryption: Our website is protected with SSL encryption to safeguard sensitive data during transactions.
  • Secure Payments: All payments are processed through trusted third-party payment gateways (Visa, Mastercard, PayPal, etc.), and we do not store any payment details.
  • ReCAPTCHA Protection: Our checkout process uses Google reCAPTCHA to prevent fraud and ensure secure transactions.
 

5. Cookies & Tracking Technologies

 
We use cookies and similar technologies to improve your browsing experience. These help us:
  • Recognize returning visitors and remember their preferences.
  • Analyze website traffic and optimize functionality.
  • Deliver personalized product recommendations and marketing.
 
You can manage or disable cookies through your browser settings.
 

6. Data Sharing & Third-Party Services

 
To fulfill orders and operate our business, we may share necessary data with:
  • Payment Processors: Secure payment gateways to handle transactions.
  • Shipping Partners: Logistics providers to ensure timely delivery.
  • Marketing Platforms: Third-party services for email marketing and advertisements.
These third-party services are contractually obligated to protect your data and follow strict privacy policies.
 

7. Data Retention & Protection

 
We retain your personal data only for as long as necessary for:
  • Processing transactions and deliveries.
  • Complying with legal obligations.
  • Resolving disputes and enforcing our policies.
 
Once no longer required, personal data is securely deleted.
 

8. Your Rights & Choices

 
As a customer, you have the right to:
  • Access & Update: Review or update your personal information at any time.
  • Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link.
  • Request Data Deletion: Request the removal of your personal information (subject to legal and business requirements).
 
To exercise your rights, contact us at:
 

9. Children’s Privacy

 
White Buraq LLC does not knowingly collect personal data from children under 13 years old. If we become aware that a minor has provided information, we will take immediate action to remove it.
 

10. Changes to This Privacy Policy

 
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.
 

11. Contact Us

 
For any privacy-related inquiries, please contact us:
 
White Buraq LLC
2420 Highbrooke Trail, Duluth, GA 30097, United States
📧 info@whiteburaq.com
 
By using our website, you acknowledge and agree to the terms of this Privacy Policy.