Payment Policy

Thank you for shopping with us! Please read our payment policy to understand the terms that apply to purchases made on our website. If you have any questions, you can reach us through our Contact page.

Accepted payment methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Elo
  • JCB
  • Union Pay
  • PayPal
  • Google Pay
  • Shop
  • Apple Pay

Payment security

Payments are processed securely through Shopify's checkout, which uses industry-standard encryption to protect your personal and payment information.

Payment processing

We process payments at the time of purchase. Once your payment is processed, you will receive a confirmation email with the details of your order.

Currency

All payments on our website are processed in US dollars (USD).

Failed transactions

If your payment is declined or fails:

  • Check that your card details or Apple Pay account were entered correctly.
  • Contact your bank or payment provider for more information.
  • If the problem continues, contact our support team and we'll help.

Refunds and disputes

For information about refunds and returns, please see our Return and Refund Policy.

Contact us

Our customer service team is available Monday to Friday, 9 AM–5 PM ET (closed Saturday and Sunday). We reply to emails within 24 hours on business days.

Phone: +1 678-451-8878
Email: info@whiteburaq.com
Address: 2420 Highbrooke Trail, Duluth, GA 30097, United States