Shipping policy

At White Buraq, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.

1. Where We Ship:

We currently ship to the United States.

2. Handling Time:

Orders are processed within 1–2 working days. If you place an order after 5:00 PM (GMT-05:00) Eastern Standard Time (New York), we will process it on the next business day.

3. Delivery Time frames:

Shipping within the United States

• Standard orders: The estimated delivery time is 3–4 business days (Monday to Friday).

4. Shipping Costs:

• Free shipping is available on all orders within the United States.

5. Shipping Carriers:

We use multiple shipping carriers, including DHL , UPS, USPS & FedEx to ensure reliable delivery.

6. Tracking Your Order:

Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.

7. Contact Us:

If you have any questions about your shipping or order, just reach out to us at info@whiteburaq.com. We usually get back to you within 24 business hours. Our support team is available Monday to Friday: 8 AM–12 AM EST, Saturday & Sunday: 10 AM–7 PM EST, to help you out.